Our Return Policy

At Dreamy Days, we stand behind our merchandise 100% and we want you to be completely satisfied with your purchase. If you are not satisfied with the product or it was damaged in shipment, please contact us immediately so that we can correct the situation. We can be reached at:

281-575-9412
or

 

 

We ask your understanding of our return policy.

* All returned items must be in the original package.

* Any items returned for reasons other than defects must be unused and in the original package.

* We will not give credit or refund for used merchandise.

* If you have received a defective or damaged item from us, contact us immediately so that we can take steps to correct the situation. A claim will be filed with the shipping carrier for reimbursement and you will be reimbursed based on their findings.

* When the defective merchandise is returned, a copy of your invoice must accompany the merchandise.

* You must obtain a return authorization prior to returning the merchandise. .

* We will NOT accept COD packages.

* DO NOT automatically return merchandise without contacting us first. This is required in order to receive reimbursement for charges.

* When the return merchandise is accepted, we will issue you a credit for the merchandise only. We do not refund shipping cost.

* If you find a need to return the mercandise that was originally shipped to you under a free shipping offer, you will be credited the amount of the product(s) excluding the shipping and handling cost.